Store Policy

Updated

NO REFUNDS OR EXCHANGES

We do not accept returns or exchanges unless the item you purchased is defective. If you receive a defective item, please contact us at info@beautifullypoied.com with details of the product and the defect. Once you receive approval (within 48hours) You will receive a email with the shipping address to send your item to.

Upon receipt of the returned product, we will fully examine it and notify you via e-mail within 48 hours of receipt, whether you are entitled to a refund or a replacement as a result of the defect. If you are entitled to a replacement or refund, we will replace the product or refund the purchase price, using the original method of payment.


SHIPPING/DELIVERY INFORMATION

 1. General Information

All orders are subject to product availability. If an item is not in stock at the time you place your order, we will notify you and refund you the total amount of your order, using the original method of payment. 

2. Delivery Location

Items offered on our website are only available for delivery to addresses in the USA.  Any shipments outside of USA are not available at this time.


3. Delivery Time

In-stock Items will be shipped out within 5-7 business days once processing is complete. Please note that processing takes 2 business days.

Pre-Order Items will be shipped out within 5-10 weeks.

Delivery times are estimates. Delivery times are to be used as a guide only and are subject to the acceptance and approval of your order.

Unless there are exceptional circumstances, we make every effort to fulfill your order within the above estimates.

Please note that Business day mean Monday to Friday, except holidays. 

Date of delivery may vary due to carrier shipping practices, delivery location, method of delivery, and the items ordered. Products may also be delivered in separate shipments.

  

4. Shipping Costs

Shipping costs are based on the weight of your order and the delivery method. To find out how much your order will cost, simple add the items you would like to purchase to your cart, and proceed to the checkout page. Once at the checkout screen, shipping charges will be displayed.

Additional shipping charges may apply to remote areas or for large or heavy items. 

Sales tax is charged according to the province or territory to which the item is shipped.


5. Damaged Items in Transport 

If there is any damage to the item on delivery, contact us immediately at info@beautifullypoised.com


6. Questions

If you have any questions about the delivery and shipment or your order, please contact us at beautifulypoised.com

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