Store Policy

Updated

NO REFUNDS OR EXCHANGES

We do not accept returns or exchanges unless the item you purchased is defective. If you receive a defective item, please contact us at info@beautifullypoied.com with details of the product and the defect. Once you receive approval (within 48hours) You will receive a email with the shipping address to send your item to.

Upon receipt of the returned product, we will fully examine it and notify you via e-mail within 48 hours of receipt, whether you are entitled to a refund or a replacement as a result of the defect. If you are entitled to a replacement or refund, we will replace the product or refund the purchase price, using the original method of payment.

SHIPPING/DELIVERY INFORMATION

1. General Information

All orders are subject to product availability. If an item is not in stock at the time you place your order, we will notify you and refund you the total amount of your order, using the original method of payment.

2. Delivery Location

Items offered on our website are only available for delivery to addresses in the USA. Any shipments outside of USA are not available at this time.

3. Delivery Time

In-stock Items will be shipped out within 5-7 business days once processing is complete. Please note that processing takes 2 business days.

Pre-Order Items will be shipped out within 5-10 weeks.

Delivery times are estimates. Delivery times are to be used as a guide only and are subject to the acceptance and approval of your order.

Unless there are exceptional circumstances, we make every effort to fulfill your order within the above estimates.

Please note that Business day mean Monday to Friday, except holidays.

Date of delivery may vary due to carrier shipping practices, delivery location, method of delivery, and the items ordered. Products may also be delivered in separate shipments.

4. Shipping Costs

Shipping costs are based on the weight of your order and the delivery method. To find out how much your order will cost, simple add the items you would like to purchase to your cart, and proceed to the checkout page. Once at the checkout screen, shipping charges will be displayed.

Additional shipping charges may apply to remote areas or for large or heavy items.

Sales tax is charged according to the province or territory to which the item is shipped.

5. Damaged Items in Transport

If there is any damage to the item on delivery, contact USPS or UPS immediately to open a claim. Please also email us the case number and information to info@beautifullypoised.com

6. Lost and/or Stolen/Returned Packages

We are not responsible for lost packages once they leave our facility! Please contact USPS or UPS about any shipping and/or delivery issues! Please note that most of our deliveries are insured if shipped via USPS (priority).

If the package was shipped via Priority Mail (Insured), you will need to file a claim directly with USPS in the case of a loss and/or damaged item.

If your package is undeliverable or delivered to the wrong address due to an incomplete and/or incorrect address provided, we do not assume responsibility if the package never makes it to you or back to us (returned to sender). We will charge an additional fee to ship back out to you.

If your package is marked as "delivered", but is missing, please contact your local USPS for verification of delivery location, and/or your local authorities to report theft.

7. Questions

If you have any questions about the delivery and shipment or your order, please contact us at info@beautifullypoised.com

PRIVACY

Beautifully Poised is committed to protecting your privacy. We collect information from you when you visit our website, place an order, subscribe to our newsletter, or fill out a form. We use this information to provide you with the best possible experience on our website, to improve our website, and to communicate with you.

What information do we collect?

We collect the following information from you:

Your name
Your email address
Your shipping address
Your billing address
Your phone number
Your payment information
Your IP address
Your browser information
Your device information

How do we use your information?

We use the information we collect from you for the following purposes:

To process your orders and to fulfill your requests
To send you marketing and promotional communications
To improve our website and to provide you with a better experience
To communicate with you
To protect our legal rights

How do we protect your information?

We take the security of your information very seriously. We use a variety of security measures to protect your information from unauthorized access, use, or disclosure, including:

Secure servers
Encryption
Access controls
Physical security measures

Do we share your information with third parties?

We do not sell your information to third parties. We may share your information with third parties for the following purposes:

To process your orders and to fulfill your requests
To send you marketing and promotional communications
To improve our website and to provide you with a better experience
To communicate with you
To protect our legal rights

We only share your information with third parties who have agreed to keep your information confidential and to use it only for the purposes for which it was provided.

How can you access and control your information?

You can access your information at any time by logging into your account. You can also update your information, change your preferences, or delete your account.

To request access to your information, to change your preferences, or to delete your account, please contact us at Info@beautifullypoised.com

We use cookies to collect information about you when you visit our website. Cookies are small files that are stored on your computer's hard drive. We use cookies to remember your preferences, to track your shopping cart, and to improve our website.

You can choose to disable cookies in your browser settings. However, disabling cookies may prevent you from using some features of our website.

Changes to this Privacy Policy

We may change this Privacy Policy from time to time. Any changes will be posted on this page. If we make any material changes to this Privacy Policy, we will notify you by email or by posting a notice on our website.

If you have any questions about this Privacy Policy, please contact us info@beautifullypoised.com

Ikhile Tech LLC dba Beautifully Poised

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